One has to understand that any relationship needs to be taken care of. Just like those in the medical industry. Patient-centered care is the soul for any firm being a name in the medical industry. Even when it comes to the basic service provider, this is important. The relationship is necessary to be maintained. You have to care about your patients and make sure that they get a quality service. We are to explain what does this relationship mean and must be in every ideal medical service.
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What is Patient-Centered Care?
This particular concept can be defined as treating a person receiving healthcare with dignity and respect and involving them in all decisions about their health. This type of care is also called ‘person-centered care’. The IOM (Institute of Medicine) defines patient-centered care as: “Providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions.”
How Do You Identify That It Is Patient-Centered Care?
When you have to understand that your medical care is giving you the care you deserve, here are the following points you must understand.
- Treating you with dignity, respect, and compassion
- Making sure there are communication and coordination in your care
- Keeping the care to suit your needs.
- Supporting you to understand and learn about your health
- Involving you in your healthcare decisions at all times.
Ways to Maintain Patient-Centered Care:
As a medical service provider, you must know what are the ways to facilitate patient-centered care:
1. Respect for Patients’ Preferences:
Make sure that the patients are involved in decision-making. You should be recognizing they are individuals with their own unique values and preferences. Treat patients with dignity. Keep the respect and sensitivity to his/her cultural values and autonomy. According to the American Psychiatric Association. patients suffering from mental illness are supposed to be given enough preference.
2. Feel- Good Environment:
A lot of time the patients expressed feeling vulnerable and powerless in the face of illness. Proper coordination of care can alleviate those feelings. Patients identified three areas in which care coordination can reduce feelings of vulnerability:
- Coordination of clinical care
- Coordination of support services
- Coordination of front-line patient care
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3. Keep Them Informed:
In many cases, the patients complained that they were kept aloof. Their main concern is information. Therefore, the medical service should make sure that they are always informed. To remove this break here are three types of communication every care provider must see to:
- Information on clinical status, progress, and prognosis
- Information on processes of care
- Information to facilitate autonomy, self-care and health promotion.
4. Physical Comfort:
When you are a care provider, you must ensure that your patients have physical comfort. They are provided assistance after a treatment.
5. Emotional Support and Alleviation of Fear and Anxiety:
As a medical firm or anyone providing health care must have the idea of emotional quotient. Patient-centered care puts emotional quotient important. This is because sometimes the patient might fear or feel anxious about something.
6. Involvement of Family and Friends:
This principle addresses the role of family and friends in the patient experience. Family dimensions of patient-centered care are important. To keep patient-centered care in mind one should also understand the family dynamics of the particular patient. This helps them bond better.
At a global level, there is a seismic shift in thinking about empowering patients to take an active role in their care plan. Hence even at GoMedii, we make sure the patient-centered care is taken on a very serious note. Experience healthcare like never before just visits our website to know more.
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